All Systems Operational

Census Sync Management UI Operational
90 days ago
99.98 % uptime
Today
Sync Engine Operational
90 days ago
99.9 % uptime
Today
Census Public Website Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Jan 14, 2026

No incidents reported today.

Jan 13, 2026

No incidents reported.

Jan 12, 2026

No incidents reported.

Jan 11, 2026

No incidents reported.

Jan 10, 2026

No incidents reported.

Jan 9, 2026

No incidents reported.

Jan 8, 2026

No incidents reported.

Jan 7, 2026

No incidents reported.

Jan 6, 2026

No incidents reported.

Jan 5, 2026
Resolved - This incident has been resolved. Syncs have been running normally as of approximately 1:00pm EST, and the web has been running at normal latencies as of 2:00pm EST.

The issue was caused by an indexing change on our side that impacted our ability to run syncs reliably. Recovery was delayed because we needed to rebuild the previous indexes. To avoid any risk of data loss, we chose a safer recovery approach that allowed the system to remain temporarily degraded while repairs were being completed.

To restore syncs as quickly as possible, we prioritized sync execution and applied targeted fixes to improve performance. During this time, access to the UI was temporarily down.

Jan 5, 20:24 UTC
Monitoring - The web is now operating normally, along with Sync Runs. We are monitoring the system for overall health.
Jan 5, 19:05 UTC
Update - Syncs are now operational. Users may be experiencing issues loading Sync Configuration and Sync Run details on the web.
Jan 5, 18:34 UTC
Update - Syncs are currently not operational. Scheduled syncs should still be queuing up but they won't start running at this time. We will provide an update once workers come back up.
Jan 5, 16:47 UTC
Update - We are still seeing degraded performance and in some cases failing syncs. We are continuing efforts to mitigate as the system repairs.
Jan 5, 15:59 UTC
Update - We have identified and triaged the affected system and systems are coming back up now. Web is operational. We will see Sync delays as we scale back up.
Jan 5, 15:27 UTC
Identified - Census is currently having issues running Syncs and rendering the Website. Engineers have identified the issue and are remediating.
Jan 5, 15:17 UTC
Jan 4, 2026

No incidents reported.

Jan 3, 2026

No incidents reported.

Jan 2, 2026

No incidents reported.

Jan 1, 2026

No incidents reported.

Dec 31, 2025

No incidents reported.