Monitoring - The system certificate has been updated now and it should resolve the sync trigger issue. We are currently monitoring the sync trigger run.
Nov 02, 2026 - 16:19 UTC
Identified - We have identified the issue which has been caused by an internal system certificate update that was not fully applied across all of our older infrastructure. Because of this, some internal service-to-service communication was interrupted, which prevented reason syncs from being triggered as expected.
Nov 02, 2026 - 16:14 UTC
Investigating - We have identified an issue preventing the triggering of syncs for some users and are currently investigating.
Nov 02, 2026 - 15:28 UTC
Census Sync Management UI Operational
Sync Engine Partial Outage
Census Public Website Operational
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.

Nov 2, 2026

Unresolved incident: Sync Trigger Failure.

Nov 1, 2026

No incidents reported.

Oct 31, 2026

No incidents reported.

Oct 30, 2026

No incidents reported.

Oct 29, 2026

No incidents reported.

Oct 28, 2026

No incidents reported.

Oct 27, 2026

No incidents reported.

Oct 26, 2026

No incidents reported.

Oct 25, 2026

No incidents reported.

Oct 24, 2026

No incidents reported.

Oct 23, 2026

No incidents reported.

Oct 22, 2026

No incidents reported.

Oct 21, 2026

No incidents reported.

Oct 20, 2026

No incidents reported.

Oct 19, 2026

No incidents reported.