All Systems Operational
Census Sync Management UI ? Operational
90 days ago
99.99 % uptime
Today
Sync Engine ? Operational
90 days ago
99.98 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Past Incidents
Aug 9, 2022

No incidents reported today.

Aug 8, 2022

No incidents reported.

Aug 7, 2022

No incidents reported.

Aug 6, 2022

No incidents reported.

Aug 5, 2022

No incidents reported.

Aug 4, 2022
Completed - The scheduled maintenance has been completed.
Aug 4, 01:05 UTC
Verifying - Verification is currently underway for the maintenance items.
Aug 4, 00:58 UTC
In progress - Scheduled maintenance is currently in progress. We will provide updates as necessary.
Aug 4, 00:00 UTC
Scheduled - Census will be unavailable for between 30 minutes and two hours to perform upgrades to our core infrastructure (the migration of some hosts and databases to a new VPC). The upgrade will not result in any data loss, and no action is required on your part.

During the maintenance window, Census will be fully unavailable - the web UI and API will be inaccessible and no ETL jobs will run. Any jobs that were already running at the start of the window will be paused and resumed from where they were before the maintenance. Any jobs that were scheduled to start during the maintenance window will be automatically rescheduled to run just after maintenance is complete.

Aug 3, 22:23 UTC
Aug 3, 2022
Resolved - Scheduled jobs were not running between 8:30 and 10am PT. The issue has now been resolved, and any jobs that were not run during the downtime will be automatically rescheduled. We are still investigating the root cause.
Aug 3, 15:30 UTC
Aug 2, 2022

No incidents reported.

Aug 1, 2022

No incidents reported.

Jul 31, 2022

No incidents reported.

Jul 30, 2022

No incidents reported.

Jul 29, 2022

No incidents reported.

Jul 28, 2022
Resolved - This incident has been resolved.
Jul 28, 03:49 UTC
Monitoring - We have reverted a configuration change that caused the outage and scheduled syncs are running as normal. Will continue to monitor the health of the scheduling system
Jul 28, 01:59 UTC
Update - We are continuing to work on a fix for this issue.
Jul 28, 01:44 UTC
Identified - The job scheduler has been restarted and scheduled jobs are now being started correctly. Any jobs that were not run during the downtime will be automatically rescheduled. We are still investigating the root cause.
Jul 28, 01:44 UTC
Investigating - We are investigating an issue that is causing scheduled jobs not to start
Jul 28, 01:32 UTC
Jul 27, 2022

No incidents reported.

Jul 26, 2022

No incidents reported.