Sync runs not starting

Incident Report for Census

Resolved

This incident has been resolved.

Posted Sep 19, 2023 - 01:44 UTC

We've kicked off rework of failed jobs from this incident. Things should be running nominally, and we'll continue to monitor.

Posted Sep 18, 2023 - 21:14 UTC

We've identified the issue impacting < 10% of our sync runs. The problem has been fixed, and now we're working to get those bad syncs re-run.

Posted Sep 18, 2023 - 20:24 UTC

We are investigating an issue that is causing syncs not to run

Posted Sep 18, 2023 - 19:22 UTC

This incident affected: Sync Engine.