Increased Sync Failure Rate

Incident Report for Census

Resolved

This incident has been resolved.
Posted Sep 05, 2024 - 20:00 UTC

Monitoring

A fix has been implemented and we are monitoring the results.
Posted Sep 05, 2024 - 19:44 UTC

Identified

We are seeing instances of Syncs failing with a message indicating "Parquet conversion failed." The problematic system has been identified and we are working to mitigate and resolve the issue as soon as possible.
Posted Sep 05, 2024 - 18:56 UTC
This incident affected: Sync Engine.