Sync Engine Outage

Incident Report for Census

Resolved

This incident has been resolved.

Posted Dec 14, 2023 - 20:29 UTC

Monitoring

A fix has been implemented and we are monitoring the results.

Posted Dec 14, 2023 - 17:41 UTC

Update

Upgrading incident to full outage. Syncs currently only succeed if they have a minimal set of updates to track.

Posted Dec 14, 2023 - 16:29 UTC

Investigating

Some syncs are failing during our Service Load phase. We are actively investigating the issue.

Posted Dec 14, 2023 - 16:18 UTC

This incident affected: Sync Engine.